Off-the-shelf couldn’t run their business. So we built the system that could.
A cold-storage and logistics SME had run on paper and manual admin for years, even with a warehouse system in place. Their overtime-charging logic alone has more rules than any template ERP can absorb. The workarounds quietly capped their growth.
A real business that never fit a template.
The warehouse side had a system. The admin side did not: billing, invoicing, collections, HR, and overtime all ran by hand. Every template ERP they looked at demanded they abandon processes they had spent years refining. The rules were the business. Stripping them out was never an option.
- Shipping-list PDF pipeline — PDFs are parsed into structured data and become invoices automatically, with duplicate-safe processing so nothing is ever double-billed
- Billing & invoicing automation — a master billing workbook that rolls itself over monthly, preserving contract rates and balances
- AR & collections — an invoice registry with status workflow and automatic aging buckets
- HR & overtime platform — their exact overtime-charging logic encoded, the rules no off-the-shelf ERP could handle
2 days
to stand up the core infrastructure end to end: parser live, billing master and invoice registry running, the pipeline tested from PDF to invoice
Every rule
of their overtime-charging logic encoded and automated, the complexity that made every template system fail
Aug 2026
full go-live on Azure and Microsoft 365, built to be run and owned by their own team
The guiding principle: don’t strip out the processes they refined for years. Study them, improve them, automate them. The people doing the work still recognize their own process. It just runs itself now.
Book a Discovery Call
45 minutes. Free. No pitch — just a straight read on your operation.
We’ll tell you honestly whether your business is ready for custom AI, where to start, and whether AI is even the right tool for what’s hurting.
Not every business is ready — and we’ll say so.Loading the calendar… or book directly at cal.com/pauline-giko-studio/45min.